WeldPal Support

Need help with WeldPal? We're here to assist.

Contact

We aim to respond within one business day.

How do I cancel my subscription? Subscriptions are managed through your Apple ID. On iOS, open Settings → your name → Subscriptions → WeldPal.

How do I restore a purchase on a new device? Open the app and tap Profile → Restore Purchases.

I forgot my password. Use the password reset on the sign-in screen, or email support and we'll help you recover access.

Does WeldPal replace NDT? No. WeldPal analyzes visual surface defects only. Always follow your project's NDT requirements and code.